At Sol-ti®, your satisfaction is important to us. Because our Living Beverages® are raw, cold-pressed, and perishable, we’re unable to accept returns once an order has shipped. This policy ensures that every bottle delivered meets our freshness and safety standards.
Need to Cancel or Change Your Order?
If you need to cancel or update your order, please reach out within 24 hours of placing it. Once an order has been picked, packed, or shipped, we’re unable to make changes or stop delivery.
To request a cancellation or update:
Submit a Request Here
Our team will review your order and confirm next steps as quickly as possible.
Quality or Shipping Concerns
If your Sol-ti order arrives damaged, missing items, or not up to our quality standards, please contact our Customer Care Team right away with your order number and photos so we can make it right.
We’re happy to help investigate and provide a replacement or credit when applicable.
Need Help?
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Hours: Monday–Friday, 9am–5pm PST
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