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Abbey
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How do I change or cancel my subscription?
Please follow the below instructions to change, edit, or cancel your subscription: Access your subscription portal here (http://portal.subi.co) with the 6-digit code, or password, you created this...
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Do you have a subscription service?
Yes, we do! Our subscription service is perfect for anyone looking to enjoy Sol-ti on a regular basis. Not only will you receive your favorite Living Beverages® delivered straight to your door, but...
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Can I cancel, return, or make changes to my order after I place it?
At Sol-ti, we want you to be completely satisfied with your purchase. Due to the nature of our Living Beverages®, we cannot accept returns once an order has been shipped. However, if you need to ca...
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What is the cost of shipping?
We offer free shipping on all orders over $69. For orders under $69, there is a flat shipping fee of $15. For SuperStix™, we offer free shipping on orders over $30. For orders under $30, there is...
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When will I receive my order?
After your purchase, you’ll receive a confirmation email with your ship date. We ship Monday-Wednesday to ensure your beverages arrive cold and fresh. Depending on when you place your order, delive...
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What is the shelf life?
Our beverages are alive and fresh. This means that Sol-ti must be kept refrigerated. Our Living Beverages have an average shelf life of 120 days, depending on the ingredients and pH of the specific...
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How many packets can I drink a day?
SuperStix offer a light, refreshing taste with 100mg Electrolytes per serving making them ideal for use throughout the day. While there is no recommended amount per day, we do recommend consulting ...
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Where is your production facility?
Our production and distribution center is in sunny San Diego, CA, where we craft our Living Beverages® daily with fresh, local ingredients. Nestled near local farms, we prioritize sustainable pract...
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Are your products carbonated?
No, our products are not carbonated. However, our Living Beverages® are raw and naturally effervescent, so you might notice some light bubbles when opening the bottle—that's completely normal! If y...
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Are SuperStix sustainably sourced?
Yes! SuperStix is crafted with sustainably sourced, organic ingredients and eco-conscious packaging for a lower environmental impact.